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Privacy Policy

Effective Date: April, 28, 2024

Introduction: PR Adventures LLC, operating under the name Ponce Adventures (“us”, “we”, or “our”), is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal information obtained from users (“you” or “your”) of the website www.ponceadventures.com (the “Site”).

1. Information We Collect: We may collect the following types of personal information from you when you make a reservation or interact with our website:

     

      • Full name

      • Phone number

      • Email address

      • Mailing address

      • Reservation date

      • Credit card information for deposit purposes

      • Number of persons in the reservation

      • Any other information voluntarily provided by you

    2. How We Use Your Information: We use the collected information for the following purposes:

       

        • Processing reservations made through our website

        • Communicating with you about your reservations and providing customer support

        • Improving our website and services

        • Sending promotional offers and marketing communications, if you have opted in to receive them

      3. Information Sharing: We may share your personal information with the following parties:

         

          • Tour operators and service providers to facilitate your reservation requests

          • Payment processors to process payments securely

          • Legal authorities, when required by law or to protect our rights, property, or safety

        4. Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

        5. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

        6. Security Measures: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

        7. Your Rights and Choices: You have the following rights regarding your personal information:

           

            • The right to access, update, or delete your personal information

            • The right to restrict or object to the processing of your personal information

            • The right to data portability

            • The right to withdraw consent for marketing communications Please contact us using the information provided below to exercise these rights.

          8. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically for any changes.

          9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

             

            Conclusion: By using our website, you consent to the terms of this Privacy Policy. We are committed to protecting your privacy and will continue to review and update our practices to ensure compliance with applicable privacy laws and regulations.

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